US Digital Service Recruitment - The Story | The White House:
"A critical moment for redesigning public services.
Our government is at a crossroads.
We now live in a world where any new public policy is only as good as its underlying technology. The American people are ever more accustomed to the standards of private sector customer service experiences. We want simplicity, convenience, and clarity. Instead, we can be met with confusing and clumsy processes, long wait times and failing systems.
The need for effective government services is rising, while confidence in our ability to deliver them is dropping. More than ever, day-to-day interactions with government are powered by digital systems, and yet far too many Federal IT projects arrive late or over budget. Others are simply abandoned. These failures are often felt by those who count on it most — working class Americans and people who turn to government in a moment of need.
There has never been a more important moment to learn from our failures. With confidence in public services dropping, now is the time to apply proven technologies and approaches to the way the Federal Government builds and delivers services."
'via Blog this'
No comments:
Post a Comment